CITADINES SHINJUKU TOKYO, Tokyo – Your ideal downtown stay
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Key details
Hotel Overview
Shinjuku-Ku, Shinjuku 1-28-13,
Tokyo,
Japan,
1600022,
Tokyo City Area
Citadines Shinjuku Tokyo - Serviced apartments near Shinjuku Gyoen National Garden
Located in Central Tokyo, Citadines Shinjuku Tokyo is a 5-minute walk from Shinjuku Gyoenmae Subway Station and a 7-minute walk from Shinjuku-sanchome Subway Station, offering direct access to the Ginza and Shinjuku areas. The lobby features floor-to-ceiling windows, purple and gray mid-century modern couches, and a marble-topped wooden front desk. The breakfast lounge has white tables, Eames chairs, and white pendant lighting. Amenities include a 24-hour fitness center, free WiFi, and a 24-hour front desk with luggage storage. Nearby attractions include Shinjuku Gyoen National Garden (10-minute walk) and Kabukicho, Tokyo's largest red-light district. Narita International Airport is a 90-minute drive away.
Additional perks of the hotel
Drink vending machines
Personal lockers and ironing facilities
Concierge services
Shinjuku Gyoen National Garden, a cherry-blossom viewing spot in spring (10-minute walk)
Ascott Cares 7 commitments to wellness, cleanliness, and sustainability
Rooms
The hotel offers studio apartments with kitchenettes, refrigerators, and microwaves. Each studio includes a wall-mounted flat-screen TV, DVD player, white desk, small dining table, and orange couch. The private bathroom has a bath, shower, free toiletries, and a hairdryer. Rooms feature air conditioning, heating, wireless internet access, and a safe. A sofa bed is available for a third guest upon request.
Other conveniences
Cookware and kitchen utensils
Electric kettle
Carpeted floor
AM/FM alarm clock
Trouser press
Seating area
View all
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Shinjuku-Ku, Shinjuku 1-28-13,
Tokyo,
Japan,
1600022,
Tokyo City Area
Map view
Shinjuku-Ku, Shinjuku 1-28-13,
Tokyo,
Japan,
1600022,
Tokyo City Area
City landmarks
Landmark
Cherry blossom viewing
3800 ft
Garden
Shinjuku Gyoen National Garden
3800 ft
Landmark
Shinjuku Golden Gai Theater
3300 ft
Public Building
Tokyo Metropolitan Government Buildings
1.5
mi
Landmark
Omoide Yokocho nights Market
5200 ft
Museum
Samurai Museum
4100 ft
Tower
Tokyo Tower
2.9
mi
Landmark
Hanazono Shrine
1.6
mi
Museum
Meiji Jingu Shrine
1.4
mi
Landmark
Meiji Jingu
1.3
mi
Park
Yoyogi Park
1.7
mi
Landmark
Shinjuku Nomura Building
1.2
mi
Market
Tsukiji Market
3.7
mi
Art object
Godzilla Head
4200 ft
Shrine
Yasukuni Shrine
1.7
mi
Museum
The National Art Center
2.0
mi
Landmark
Hounji Temple
2500 ft
Pagoda
Tenryuji Temple
3600 ft
Museum
Fire Museum
3300 ft
Museum
Meiji Memorial Picture Gallery
1.2
mi
Landmark
Kenshoji Temple
2800 ft
Park
Shinjuku Central Park
1.3
mi
Museum
Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art
1.1
mi
Museum
Shinjuku Historical Museum
4400 ft
Shopping Area
Shinjuku Subnade Shopping Mall
3200 ft
Landmark
Kokoku-ji Temple
1.2
mi
Nearby
Museum
Tokyo Toy Museum
1900 ft
4-5 Tomihisacho
Jisho-in Temple
1500 ft
4 Chome-9-12 Yotsuya
Yotsuya Okido Mark
1900 ft
Restaurants
MIRliton Cafe
400 ft
16-12 Tomihisacho
Yoshoku Kobaya
500 ft
16-14 Tomihisacho
Ajipan
500 ft
1-32-1 Shinjuku En Futami Bldg.1F
Komugitoniku Momonoki
700 ft
1-32-4 Shinjuku
Die Katze
800 ft
1-19-8 Shinjuku Sunmall Bldg No.7 2F
Hinoya Curry
700 ft
1-18-15 Shinjuku 1F Suwada Bldg
Burger Kitchen Chatty Chatty
1100 ft
1-12-1-1 Shinjuku 1f
Ratoc
900 ft
Shinjuku
Chanko Nabe Ryokoku Shinjuku Gyoen-Mae
700 ft
1-34-13 Shinjuku
Katsusei
900 ft
1-18-10 Shinjuku
Osuteriakannojo
1100 ft
1-18-9 Shinjuku
Mizutaki Genkai
1000 ft
5-5-1 Shinjuku
Guest Reviews & Ratings
What Guests Are Saying?
78%
loved it & would return
peaceful location
sufficient facilities
average service
challenging with heavy luggage
7.8/10
Very good
Rooms
8.5
Location
8.5
Service
8.7
Dining
6.4
Guest reviews
7.8/10
based on 11 reviews
8.7
8.7/10 based on 1537 reviews
Matthew
United Kingdom,
May
2024
8.2/10
The hotel offers spacious and convenient rooms that are exactly like in the pictures, making it much better than a standard hotel room. The service was excellent, with staff going out of their way to assist and correct any issues. Although the dining options were basic, the hotel's location in the heart of Shinjuku provided easy access to shopping and entertainment.
Rooms
9.0
The rooms were fantastic, much better than a standard hotel room.
Service
8.0
The staff were really nice and went out of their way to clean up and correct any issues.
Location
10.0
The hotel's location in the heart of Shinjuku gave easy access to shopping and entertainment.
Dining
6.0
The dining experience was just okay, and a bit crowded.
Facilities
8.0
The facilities were good overall.
Aaron
United States,
May
2024
7.8/10
Staying at this hotel was a mixed experience. The rooms were incredibly spacious, equipped with all the essentials, and conveniently placed next to the elevator, which was a plus. However, the dining options were quite basic and limited, leaving much to be desired.
Rooms
9.0
The room I had was the biggest I've ever stayed in Tokyo, compared to others in the same range. It was impressively spacious and had everything I needed like a microwave, water boiler, cookware, and chinaware.
Service
9.0
The staff here were excellent - knowledgeable about the area, helped me find gluten-free options for breakfast, and even assisted with local reservations. Their support made the stay more enjoyable.
Location
8.0
The hotel is situated in a convenient area with multiple convenience stores, supermarkets, and restaurants nearby, making it easy to get what you need. Although a bit far from Shinjuku station, a quick taxi ride can solve that.
Dining
6.0
The dining experience was just okay; the options were limited, and the atmosphere felt slightly crowded even though the food was decent. Not the best, but it did the job.
Facilities
7.0
The facilities were satisfactory, nothing extraordinary but served their purpose.
Carl
United States,
April
2024
7.4/10
The hotel rooms are a great size and excellently equipped, with the kitchenette being extremely useful for making a quick and cheap breakfast before a day of sightseeing. However, the rooms could get a little stuffy when the air conditioner wasn't running. The hotel is conveniently surrounded by several convenience stores, making it ideal for a short stay.
Rooms
8.0
The rooms are spacious and well-equipped with everything you need.
Service
9.0
The staff were amazingly helpful and had great attention to detail, going out of their way to address any issues. Their English was good and made the stay pleasant.
Location
7.0
The location is good, just 500 meters from Shinjuku-Gyoemmae station, making it easy to walk into the center of Shinjuku or take the subway. It had all we needed for our stay, but it could get a bit crowded due to the small size.
Dining
6.0
The dining could have been better and was not the best value, except for the breakfast option, which was good for the price. Being able to make your own breakfast was a plus point.
Facilities
7.0
The facilities were satisfactory and met basic needs during the stay.
Lewis
United States,
March
2024
7.8/10
The hotel rooms were so nice and clean, offering everything we needed for our stay. The friendly service took care of all our requests during our stay. The location was good, though a bit of a walk to some attractions. The dining options were convenient but not impressive. Overall, it was a comfortable stay with attentive staff.
Rooms
9.0
The room was spacious, air-conditioned, and had all the necessities like slippers, bathrobe, and toiletries.
Service
9.0
The service was very efficient and friendly, taking care of all our special requests.
Location
8.0
The location was good, not far from the metro station, with friendly staff.
Dining
6.0
The dining was convenient for a quick meal but not overly impressive.
Facilities
7.0
The hotel provided necessary facilities for a comfortable stay.
Judith
United Kingdom,
February
2024
8.2/10
My stay at this hotel was fantastic! The rooms were much better than the standard hotel room, spacious, and exceptionally clean. They were much larger compared to other places I've stayed at in Japan. The service provided by the staff was top-notch, they were really friendly and helpful, assisting with everything from taxi bookings to recommendations for local restaurants and shows. The location was excellent for my needs, close to shopping areas and train stations, with plenty of dining options nearby even late at night. However, the dining experience before setting out for the day was just average. The hotel facilities were modern and convenient, offering great value for the price paid.
Rooms
9.0
The rooms were fantastic - much better than a standard hotel room, spacious, and clean. They were much larger compared to others we'd stayed in Japan.
Service
9.0
The staff at the hotel were really friendly and extremely helpful, from making reservations for local restaurants and shows to assisting with taxis.
Location
8.0
The location was excellent for my purpose, close to shopping areas and train stations, with adequate dining options nearby even late at night.
Dining
6.0
The dining was just average before sightseeing.
Facilities
9.0
The hotel facilities were modern and convenient, offering great value for money.
Helen
United Kingdom,
December
2023
8.2/10
The hotel is conveniently located near Shinjuku with a quiet neighborhood vibe. The rooms, while small as expected in Tokyo, were surprisingly spacious with a good kitchenette. The service was exceptional with very friendly staff. The dining options were good value for money, though not overly impressive. Overall, a great spot for a Tokyo stay.
Rooms
8.0
The room, despite being tiny as usual in Tokyo, was surprisingly spacious with ample storage and a good-sized kitchenette.
Service
9.0
The staff were incredibly helpful, friendly, and had a good command of English, which was a pleasant surprise.
Location
9.0
The hotel is conveniently located near Shinjuku, close enough to the bustling area yet quiet for a peaceful sleep. Easy access to public transportation and essential amenities nearby.
Dining
7.0
The dining options were convenient and good value for the price, offering delicious choices including gluten-free selections.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay.
Eric
United Kingdom,
October
2023
8.6/10
The hotel is a gem for those seeking a cozy stay in Tokyo. While the rooms are spacious for Japan, they could use more light as some windows face neighboring walls. The service goes above and beyond, offering valuable local tips and assistance. The location is perfect for exploring the city without being in the chaos of Shinjuku, with convenient access to transportation and lovely dining options. The dining experience is good value for money, with tasty options and nearby alternatives. Overall, a great value stay in Tokyo.
Rooms
8.0
The rooms were fairly spacious for Japan, though a bit dim with windows facing neighboring walls.
Service
9.0
The staff was really friendly and extremely helpful, making the stay enjoyable and great value for money.
Location
9.0
The location is excellent, just a stone's throw from multiple metro stations and a variety of food options, offering a perfect balance of convenience and tranquility.
Dining
8.0
The dining experience was good value for the cost, with delicious options and plenty of nearby interesting choices.
Facilities
9.0
Great facilities and services available, meeting the needs of travelers seeking a comfortable and enjoyable stay.
Thomas
United Kingdom,
August
2023
7.8/10
I had a wonderful experience at this hotel. The rooms were great, very functional and separated from the rest. The service was top-notch, with pleasant and nice staff who were always willing to assist weary travelers. The location, although a bit cluttered, really felt like a true Shinjuku neighborhood, offering plenty of dining and shopping options in close proximity. The dining experience, apart from breakfast, left a bit to be desired. Overall, a pleasant stay with a few minor hiccups.
Rooms
8.0
The rooms were great, very functional and separated from the rest.
Service
9.0
The staff were very nice and friendly, always willing to assist weary travelers.
Location
9.0
The location was really good, just 15 minutes from Shinjuku station with plenty of dining and shopping options within walking distance.
Dining
6.0
The dining experience, except for breakfast, was sparse.
Facilities
7.0
The hotel offers a small exercise facility, but at times, it can be cluttered and not so welcoming.
Christopher
United Kingdom,
June
2023
8.2/10
My stay at this hotel was fantastic! The rooms are spacious and well-equipped, perfect for a comfortable stay. The kitchenette was a real plus for quick breakfasts before heading out to explore. The location is great, although a bit of a walk from the metro station with heavy luggage. The service was top-notch, with friendly and helpful staff. The dining experience could have been better, but the facilities were excellent.
Rooms
9.0
The rooms are a great size and excellently equipped.
Service
9.0
The staff were unfailingly friendly and helpful.
Location
8.0
In a quieter area of the lively Shinjuku district, close to metro and restaurants.
Dining
6.0
The dining experience could have been better in terms of value.
Facilities
9.0
The hotel offers excellent amenities and services.
Mick
United Kingdom,
June
2023
7.8/10
I adored the cozy rooms that offered everything I needed at an excellent price in Tokyo. The friendly service, though a bit on the average side, was still helpful and accommodating. The location, while a bit far from the bustling Shujinko madness, provided a peaceful retreat with convenient access to the subway. Dining was a satisfying experience, serving delicious meals to kick off my day.
Rooms
8.0
The rooms were like small studios with a queen-sized bed, couch, desk, TV area, small kitchenette, and bathroom, offering a reasonably spacious layout.
Service
7.0
However, the overall service felt more like fulfilling duties rather than going above and beyond.
Location
8.0
The convenient and relatively quiet location near the national park and close to public transportation made exploring the area easy. Although slightly challenging with heavy luggage due to stairs at the train station, the proximity to the metro station was still favorable.
Dining
7.0
The hotel dining experience was satisfying, offering delicious meals and a good selection. While not as exceptional as other locations I've stayed at, it provided a good start to the day.
Facilities
8.0
The hotel's facilities were sufficient for a comfortable stay, providing the necessary amenities at a good value for the price paid.
peaceful location
average service
John
United Kingdom,
June
2023
7.8/10
The hotel offers clean and comfortable rooms, with friendly and helpful staff. The location is excellent, close to dining and shopping options, though a bit far from the main train station. The dining experience is average, but there are alternative nearby options. Overall, a convenient choice for travelers looking for a modern and well-maintained stay.
Rooms
8.0
The rooms were clean, modern, and comfortable, providing plenty of space for two people.
Service
9.0
The staff was always helpful and professional, catering well to international travelers.
Location
9.0
The hotel is just 15 minutes from Shinjuku station, surrounded by plenty of dining and shopping options.
Dining
6.0
The dining options were average, but there are better choices within a short walk from the hotel.
Facilities
7.0
The hotel offers standard facilities like dry cleaning, housekeeping, and laundry services.
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